If you would like to read about the Housing Advice Services that we offer, click on Housing Advice Services.

For information on facing homelessness, click on Facing Homelessness.

For information on private rented sector options, click on
Private Rented Sector Options.

For information on Housing Options for Young People, click on Housing Options for Young People.

For information on Housing Options for Older People, click on Housing Options for Older People.

For information on Housing Options for Ethnic Minorities, click on Housing Options for Ethnic Minorities.

If you would like to apply for housing, click on Housing Application Form to download an application form.

How to register onto the housing waiting list:
 The quickest way to register is to ring Stoke on Call and register over the phone. You can contact our call centre by ringing 01782 232126 Monday to Friday 8am - 8pm, Saturday 9am - 1pm and Sunday 10am - 2pm.
 You can also apply by completing an application form, to open the form please scroll down to the very bottom of this page. The form is in a PDF format.
 Online application form coming soon…
To view the housing application form you will need Adobe Acrobat Reader. To download a free copy of Adobe Acrobat Reader please click here. If you are using access technology please follow this link to convert the file into html.

Our Allocation Policy

The Housing Solutions Team will assess the housing need of all qualifying customers who wish to be rehoused; this includes new customers and existing council tenants. Within three days of receiving your application, we will send you a letter confirming that your application has been registered and let you know which band you have been placed into.
Once your housing need has been assessed, you will be placed into one of four bands:
 Band 1 "Must find a home"
 Band 2 "Must move soon"
 Band 3 "Need to move"
 Band 4 "Want to move"

Choice-Based Letting

We operate a Choice-Based Lettings scheme called Homeline; what does this mean?
Homeline is a letting scheme that lets you choose you would like to live. Homes that are available are advertised every week and you can look for your own home using the Homeline property website or property freesheet.

We advertise council homes and some homes owned by housing associations and private landlords. You can let know us know what homes you are interested in by bidding for them.

Homeline gives you a better idea of what homes are available in the areas you want to live in. We advertise feedback information on this website where you can find out how many people placed a bid on each home, what band they were in and how long they waited.

Who can use Homeline?

• Council tenants who want to move to another property
• Customers who have been accepted onto Stoke-on-Trent City Council’s Housing
Register