Bidding over the internet
The quickest way to bid is on our website stoke.gov.uk. You will be able to look at homes and bid on the homes you are interested in.
If you bid on a home but then change your mind, you can take the bid off and bid again. You will need to do this before bidding ends.
You will need to know your housing register reference number and your date of birth to log on. Once you have logged onto the website you will be able to look at your bidding history. This will include any bids you have made in the past.
Making your bids by text message
1 To begin making your bids open a new text message
2 Enter your registration number via keys:
Eg: SOTCC123456
3 Then followed immediately by a hash mark:
Eg: SOTCC123456#
4 You should now enter the advert reference number of your 1st bid followed immediately by a hash mark:
Eg: SOTCC123456#085#
If you have finished bidding then send, if not follow the instructions below
5 You should now enter the advert reference number of your 2nd bid followed immediately by a hash mark:
Eg: SOTCC123456#085#123#
If you have finished bidding then send, if not follow the instructions below
6 You should now enter the advert reference number of your 3rd bid followed immediately by a hash mark:
Eg: SOTCC123456#085#123#456#
7 When you have entered all of your bids send your Text message to 07781 472726
• Most mobile phone companies charge SMS text messages at around 10p per text
• To add numbers to the message keep pressing the keys until you get to the digit and select.
• On most mobile phones to find the hash character first press the star key then select the hash mark.
• You can enter your bids in both upper and lower case
• Check your registration number and bids are correct before sending
• If you text your property bid incorrectly the following message will be sent back to you "Bid reference(s) not valid. Please call 01782 232126 to bid by phone or go to www.homeline.org.uk"
Bidding over the phone
You can bid by phoning Stoke on Call on 01782 232126